We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good and good performance
Took more arrived!! Like, like the picture!
Very good and very honest, recommend and thanks.
The item was not tracked. The parcel came quickly. Pleasant color and smell. Everything's fine.
The hour of delivery of pivtora city, ale Varto Bulo chateki, Bo pomadi! Stink is not matovi, ale Colori Duge garni and Noble
I liked it. Nice color. Shade Dusty Rose. With a lip pencil will look much better
Very nice lipstick, thank you.
Norm lipstick, it smells nice, but the packaging is not very, I have lipstick rubbing against the walls of the jar when you twist it. Plus it is not dense at all, emphasizes peeling, if any.
Wonderful!!! Arrived within certain! Will buy more…
second order lovely, but do not last very long
Arrived 10 days ahead of schedule. Very nice color and has a good smell. Is a lipstick long fine seal and a matte finish that can compete with those of big brands. Not dry lips.
Nice color even though it dries out a lot you have to occupy some transparent lip gloss so that it doesn't reset much in the lips
Very nice product and i arrive sooner than expected
I haven't tried it yet. i'll leave additional comments. the sent was very slow.
Good c smell, natural as i ordered, with a good smell or.
Arrived early within Sao Paulo
It looks beautiful, it's very matte, i loved it, plus it smells like chuche, order more!
Love it I’ll order more, the texture is smooth and smell is sort of earthy too. Recommend.
Excellent lipstick, delivery about a month. Lies flat, does not spread, not quite matte, but it's good-minor irregularities on the lips after application are not visible. Resistant, lips do not dry, smell is not strong
Arrived ahead of schedule, I am very glad, just like in the picture and description
I order a second time, everything is ok only for a very long time
Great!! THE texture is wonderful, only the delay of delivery, that bothered me! COLOR 33 # ORCHID
Very good product
The product is very good! Well creamy and hard, only the color isn't exactly the one in the photo, but a little more off. Anyway i recommend because it arrived in time and shape, very well packed and it is good product!
So congratulations ..... Arrived very fast for Brasil... unfortunately lipsticks came broken… But considering the suffering our orders is acceptable. Of 8 only 1 came broken!!!!
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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